Address Change

Personal Information

An email address is required to complete your online request and receive an acknowledgment. To make your request by phone, contact customer service at 819 771-8321.

Address You Are Leaving

Date you will no longer be legally responsible at this address?*

To ensure your final bill is accurate, read your natural gas meter on your move-out day. Use the online form: Submit your meter reading.

At this address, you are:*

OwnerTenant

Is this a change from:

Owner to OwnerOwner to Tenant

Will you be an Enbridge Gaz Québec customer at the address you are moving to?*

YesNo

Please provide your new mailing address.

Date you will be legally responsible at the new address?*

Please provide your new mailing address.

At this address, you will be*:

OwnerTenant

How many people will be responsible for the account at this new address (max. 4)?*

All customers at the same address are jointly responsible for the total payment of bills on which they are named. Important! When you change address, your account number will also change. Your new account number will appear on the first bill sent to your new address.

First person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Second person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Third person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Fourth person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

All customers at a single address are jointly liable for full payment of bills on which they are identified by name. Maximum of 4 customers per address.

Please select your preferred communication language:*

FrenchEnglish

Do you want to receive your bills at a different mailing address?

YesNo

Do you want to sign up for online billing?

YesNo

To complete your registration, you will receive, within a few weeks, an email from Enbridge Gaz Québec containing an activation link for your Customer Portal. Until you have completed this step, you will not be registered for online billing. You will also receive a second email from Enbridge Gaz Québec containing a username and a temporary password allowing you to access your Customer Portal. To change the password, go to the “My Profile” section.

Please provide your mailing address.

Do you want to sign up for online billing?

YesNo

How many people will be responsible for the account at this new address (max. 4)?*

First person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Second person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Third person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Fourth person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

All customers at a single address are jointly liable for full payment of bills on which they are identified by name. Maximum of 4 customers per address.

Is there a natural gas appliance rented from Enbridge Gaz Québec at this new address?

YesNoI don't know

Who will be responsible for the rental payments?*

The ownerThe tenant (I will assume responsibility)

Please select your preferred communication language:*

FrenchEnglish

Do you want to receive your bills at a different mailing address?

YesNo

Please provide your mailing address.

Do you want to sign up for online billing?

YesNo

CONDITIONS:

Please inform your tenant to contact us as soon as possible to transfer responsibility.

Enbridge Gaz Québec will attempt to contact your tenant, but no changes can be made without their consent.

I have informed my tenant to contact you.

Will you be an Enbridge Gaz Québec customer at the address you are moving to?*

YesNo

Please provide your new mailing address.

Date you will be legally responsible at the new address?*

Please provide your new mailing address.

At this address, you will be:

OwnerTenant

Please select your preferred language of communication:*

FrenchEnglish

Do you wish to receive your bills at a mailing address different from the one you are moving to?

YesNo

Please provide your mailing address:

Do you wish to enroll in electronic billing?

YesNo

How many people will be responsible for the account at this new address (max. 4)?*

First person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Second person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Third person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Fourth person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

All customers at a single address are jointly liable for full payment of bills on which they are identified by name. Maximum of 4 customers per address.

Is there a natural gas appliance rented from Enbridge Gaz Québec at this new address?

YesNoI don't know

Who will be responsible for the rental payments?*

The owner will take responsibilityI will take responsibility

Please select your preferred communication language:*

FrenchEnglish

Do you want to receive your bills at a different mailing address?

YesNo

Please provide your mailing address.

Do you want to sign up for online billing?

YesNo

Will you be an Enbridge Gaz Québec customer at the address you are moving to?*

YesNo

Address where you are moving to

Date you will be legally responsible at the new address?*

To ensure the most accurate first bill at your new address, read your natural gas meter as soon as possible after moving in. Use the online form: Submit your meter reading.

How many people will be responsible for the account at this new address (max. 4)?*

First person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Second person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Third person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

Fourth person in charge of the account

Date of Birth

Customers' date of birth is required for identification purposes only.

All customers at a single address are jointly liable for full payment of bills on which they are identified by name. Maximum of 4 customers per address.

At this address, you will be:

OwnerTenant

Please select your preferred language of communication:*

FrenchEnglish

Do you wish to receive your bills at a mailing address different from the one you are moving to?

YesNo

Please provide your mailing address:

Do you wish to enroll in online billing?

YesNo

Is there a natural gas appliance rented from Enbridge Gaz Québec at this new address?

YesNoI don't know

Who will be responsible for the rental payments?*

I will take responsibilityThe owner will assume responsibility

Please select your preferred communication language:*

FrenchEnglish

Do you want to receive your bills at a different mailing address?

YesNo

Billing address

Do you want to sign up for online billing?

YesNo

Please provide your mailing address.

Other

I understand that the personal information provided when filling out the online form is only used and necessary to receive Enbridge Gaz Québec’s services, to participate in the programs, or to respond to my enquiry, and in accordance to Enbridge Gaz Québec’s privacy policy.

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