Address Change

Identification of the participant

An email address is required to complete your request online and receive a confirmation. To complete your request by phone, please call Customer Service at 819 771-8321.

Address you are leaving

Date you will no longer be legally responsible at this address*

To ensure that the last bill for your old address is as accurate as possible, take a reading of your natural gas meter on the day you leave. Use the online form Submit your meter reading.

At this address, you are the:*

OwnerTenant

This transfer is from:

Owner to OwnerOwner to Tenant

CONDITIONS:

Please ask your tenant to contact us as soon as possible to complete the transfer of responsibility.

Enbridge Gaz Québec will attempt to contact your tenant, but know that no changes can be made without first obtaining your tenant's consent.

I asked my tenant to contact you

Will you be a Enbridge Gaz Québec customer at the address you are moving to?*

NoYes

Enter your new mailing address:

On what date will you be legally responsible at this address?*

At this address, you will be:*

OwnerTenant

Enter your new address:

How many people will be responsible for the account at this new address (max. 4)?*

All customers at the same address are jointly and severally liable for the full payment of the invoices on which they are identified by name. Important! When you change your address, your account number with Enbridge Gaz Québec will also change. Your new account number will appear on the first bill mailed to your new address.

First account manager

Date of birth

Clients' date of birth is required for identification purposes only.

Second account manager

Date of birth

Clients' date of birth is required for identification purposes only.

Third account manager

Date of birth

Clients' date of birth is required for identification purposes only.

Fourth account manager

Date of birth

Clients' date of birth is required for identification purposes only.

Please select your language of communication:*

EnglishFrench

Would you like to receive your bills at a different mailing address than the one you are moving to?

NoYes

Please tell us your new address:

Would you like to sign up for online billing?

NoYes

In order to complete the registration process, you will receive an email from Enbridge Gaz Québec within a few weeks containing an activation link to your Customer Centre. Until you complete this step, you will not be registered for online billing. You will also receive a second e-mail from Enbridge Gaz Québec containing a user name and a temporary password to access your Customer Centre. To change your password, go to the "My profile" section.

I understand that the personal information provided when filling out the online form is only used and necessary to receive Enbridge Gaz Québec’s services, to participate in the programs, or to respond to my enquiry, and in accordance to Enbridge Gaz Québec’s privacy policy.

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