My Bill - Enbridge Gaz Québec

My Bill

Paying my bill

You have several options.

Through your banking institution

Through their website or app, ATM or teller, or phone.

The name change from Gazifère to Enbridge Gaz Québec is currently underway with financial institutions. If you make your payments by bank transfer, your institution may already allow you to select Enbridge Gaz Québec* as your provider. If not, choose Gazifère. In either case, your payment will be correctly processed.

Given that your time is valuable, you can also subscribe to the Pre-Authorized Payment Plan!

*To ensure your payments are properly applied on your bills, please choose the provider Enbridge Gaz Québec and not Enbridge, Enbridge Inc., or Enbridge Gas.

Pre-Authorized Payment Plan

Give yourself a break with the Pre-Authorized Payment Plan (PAPP). Keep receiving your bill by mail or email, and the amount you owe will be debited from your bank account on the due date indicated!

Finding out about the PAPP
Enrolling in the PAPP

Budget Billing Plan

The Budget Billing Plan (BBP) helps you manage your budget optimally by spreading your annual cost of natural gas consumption over 12 payments. Your monthly payments are reviewed in April and September to ensure that they reflect any variation in your consumption and in the cost of natural gas.

To sign up, contact our Customer Portal by calling 819 771-8321 or writing to infogaz@enbridge.com. Not signed up? Click here to use our online services to sign up.

Customer Portal

Credit card

You can pay your bill by Visa or MasterCard through the Paymentus automated phone system. Simply call 1 844 851-5625.

Are you registered with the Customer Portal? If so, you can access Paymentus through the Customer Portal to pay by credit card. Click here to access the Customer Portal or to register.

Paymentus charges 1.75% of every credit card payment amount. That service fee shows up on your credit card statement.

Customer Portal

Conditions of Natural Gas Service and Tariff

Through this scheme, we explain the various tariff components based on the current quarter’s service conditions and tariffs.

The service conditions apply to all our customers and are approved by the Quebec Energy Board following annual public hearings. These conditions establish the billing terms, conditions related to the natural gas distribution service, pricing, and the rights and responsibilities of customers.

Please note that the supply purchase and resale option in the West has been unavailable since May 1, 2024.

For more information, please visit our Frequently Asked Questions.

Molecule

+17%
in comparison to the last quarter

Transport

+31%
in comparison to the last quarter

Distribution

0% in comparison to the last quarter
+18% in comparison to 2024
(Provisional pending final decision by the Quebec Energy Board)

C&T

-12%
in comparison to 2024
(Provisional pending final decision by the Quebec Energy Board)

GRS

+5%
in comparison to 2024
(Provisional pending final decision by the Quebec Energy Board)

Socialization

+5%
in comparison to 2024
(Provisional pending final decision by the Quebec Energy Board)